If so, select Replace files in destination. You may be prompted to replace already existing files in the destination. You can press CTRL + A to select all of the files in the folder and drag-and-drop them into the drive labeled "RECOVERY" in the left sidebar. Copy all the files in the extracted folder into your newly created USB recovery drive.
It will have a name along the lines of "SurfaceLaptop_BMR_151_12.761.0" (the specific name may vary depending on the recovery version you download). This will create a folder in the same directory as your downloaded recovery file, into which the contents will be extracted.
Open Microsoft's recovery image download page.
The Surface Laptop 2 recovery image is Windows 10 Home, whereas the original Surface Laptop recovery image is Windows 10 Pro in S mode.
(You can find the 12-digit serial number on the bottom of your device.) The download is around 9GB, so it may take a while depending on your internet connection.Īlso, depending on whether your device is a Surface Laptop or Surface Laptop 2, you will either be recovering to Windows 10 Pro in S mode, or Windows 10 Home. To do that, you're going to need your Surface Laptop or Surface Laptop 2 serial number and some time to allow the download to complete. Storage on the go: SanDisk USB 3.0 drive ($8 at Amazon)īefore we get started, you have to acquire the files necessary for recovery.Stylish in black: Surface Laptop 2 ($999 at Microsoft).Stylish computing: Surface Laptop ($558 at Amazon).If you're planning to sell your Surface Laptop, or are having technical difficulties, recovering the Surface Laptop is recommended. This requires a USB drive, some time, and an internet connection. Microsoft provides Surface customers with recovery images that allow you to reset your Surface as if it was just new out of the box.